Conflict Resolution & Difficult Conversations in the Classroom

Course Code: CMB06 Program: Classroom Management, Behavior & Student Engagement Conflict and difficult conversations are inevitable in dynamic classrooms. Effective educators need to recognise the causes of conflict, remain calm, manage sensitive situations, and protect a respectful and safe learning environment. This course develops practical skills for de-escalation, structured conflict resolution, restorative responses, and professional […]

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